KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and expandable index created automatically.
Works stand-alone or with the information sharing and support handling application Public Folder HelpDesk for Outlook from kalmstrom.nu Outlook Solutions.
Keywords: knowledge base, Outlook, search, articles, public folder
Recent Changes: Easy to generate web pages from articles, dropdowns for Problem category and type
Install Support: Install and Uninstall
Supported Languages: English, Czech, Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian, Portuguese, Spanish, Swedish
Additional Requirements: Not Established
PAD file URL: http://www.kalmstrom.nu/products/outlook/kbase/kbasepad.xml